Get quick answers to FAQs and simple how-tos
CSP has implemented an Automated Chatbot to assist with quick and timely support for our clients. This Chatbot (located at the bottom right of this page) is trained with Frequently Asked Questions, job aides, and other content.
The Chatbot is always available and is the quickest way to get questions answered. While it cannot answer every question, we will continuously train the Chatbot, based on client questions and updates to the UKG Ready platform, to make sure it provides the best possible responses.
Examples of trained content include (but are not limited to):
- Report Filtering Functions
- How to Create a Custom Column
- Managing Timesheets
- How to Use Surveys
- How to Run a Correction Payroll
- Group Management
- Employee Checklists
- HR Actions Guide
- Managing Performance & Goals
- Recruiting Tasks
- Managing Incidents
- ...and more