Mary Otto, President & COO

Technical Lead | Full Suite Knowledge | Consultation | Escalation

meStarting her journey in the human capital world over 20 years ago, Mary has joined Collaboration Software Partners, LLC with expertise in Human Resources and operations. The breadth of her experience across industries, from retail to music to oil & gas, with companies of every size, from 5 to 350,000+, has given her a unique perspective of the idiosyncrasies of each organization. Her strengths across the scope of HR include payroll, benefits, compliance, accounting, M&A, change management, and business partnership. She has been a department of one and a leader of many.

Beyond the confines of HR, Mary has spent over 10 years in business leadership, including nearly 5 years as the General Manager at a franchise business, managing all daily operations. She also has infinite energy for continuous improvement, particularly through the application and optimization of technology and data analytics working alongside the people who make the organization all come together.

Mary is a certified Senior Professional in Human Resources by HRCI and a Senior Certified Professional by SHRM. She holds a Master of Science degree in Management with a concentration in Human Resources Management from Lasell University outside of Boston, Massachusetts. Mary lives with her husband, two sons, and three cats in the Chicago area. While she spends the majority of her free time with her family, she enjoys reading, playing video games, baking, and enjoying a good show.

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