National Roofing Company Scaled from 250 to 800+ Employees with CSP

Overview

When a fast-growing, roofing company in the construction industry faced the challenge of integrating multiple acquired businesses with different payroll and HR systems, they needed more than just software—they needed a flexible partner.

Collaboration Software Partners (CSP) delivered tailored support, seamless technology, and a hands-on approach that empowered the client to scale confidently without compromising accuracy, visibility, or employee trust.

The Challenge

This roofing company was growing rapidly through acquisitions, inheriting systems ranging from Sage and QuickBooks to paper-based processes. The HR team was tasked with streamlining workflows, centralizing employee data, and producing consistent reports across multiple EINs—all while meeting private equity reporting requirements.

Key Hurdles:

• Manual reporting for private equity stakeholders
• Paper-based onboarding and benefits enrollment
• Inconsistent or inaccessible employee data
• No scalable HR infrastructure to unify newly acquired entities
  

A Tailored Solution

Rather than imposing a rigid, one-size-fits-all platform, CSP provided a flexible UKG Ready implementation with custom ETL integrations to connect legacy systems.

Solutions Included:

• A centralized HR system with multi-EIN reporting functionality
• Self-service tools for pay stubs, benefits, time off, and W-2 access
• Automated applicant tracking and streamlined recruiting
• Paperless onboarding, integrated with E-Verify
• Tailored support and rollout strategy for each acquisition

Key Business Outcomes

CSP’s engagement went far beyond digitization—it drove measurable improvements in efficiency, accuracy, and visibility:

Implementation Excellence

From the beginning, CSP’s team acted as an extension of the client’s workforce. Their implementation experts didn’t just listen—they led. They guided process improvements and training to help standardize operations across all entities.

• Hands-on go-live support from experienced leads
• Cross-functional fluency in both HR and IT
• Dedicated IT and HCM Project Manager
• Rapid adoption with minimal need for retraining

CSP didn’t just deliver a product—they delivered peace of mind. Unlike providers that demand full-platform adoption, CSP met the client where they were, offering a customizable system and a responsive team that understood the urgency of growth.

The Result?

Smoother operations, scalable growth, and a trusted partner by their side.